Privacy Policy

Last Updated: January 2019

This Privacy Policy describes how Ayasan collects, uses and shares information of our users through our website and mobile applications (collectively, the "Site").

What information do we collect?

We may collect different types of personal and non-personal information based on your use of our Site in a few different ways as follows:

Information you provide us directly:

When you sign up for or use our Site, you voluntarily give us certain information. The certain information includes your name, profile photo, email address you used to sign up, and any other information you provide us. Furthermore, we may use your location information to provide you with location-based services, such as search results, marking your cleaning location and other personalized content.

You also may give us permission to access your information in third-party service (such as Facebook and Google Plus, through its login functionality). This action allows us to obtain information from your third-party account (like your name, profile photo or email address). You can choose not to provide us with the certain information, but you may not be able to sign up with us or take advantage of some of our features.

Information we get from your use of our services:

When you use our Site, we collect certain information of the usage automatically. The certain information includes your Internet Protocol address, operating system, phone model, browser type, network and connectivity information, the address of a referring site, the date and time of your request, and your activity on our Site. We may also automatically collect certain information through the use of “cookies” or web beacons.

How do we use the information we collect?

We may use information we collect in various ways as follows:

• To provide our services or information you request, and to process and complete any transactions.
• To personalize our users’ experience as well as improve our Site, products and services.
• To respond your emails, submission, questions, comments, requests, and complaints and provide customer service.
• To send information including confirmations, technical notices, updates, security alerts, and support and administrative messages.
• To communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partner.
• To investigate, prevent or take action regarding illegal activities, violations of our Terms of Service.

How and when do we share information?

We don’t sell, rent or share both of your personal and non-personal information to third parties outside Ayasan without your consent, except as noted in this Privacy Policy as follows:

When you make a booking, other users can view them. You may also provide us with profile page information that other users can view.

When you engage in a booking through this Site, your name, telephone number and address will be displayed to other user who you are dealing with. Your submitted address is shared with your service provider for cleaning purposes only.

We may share information that we collect about you to our affiliates, and to the third party contractors who operate services for Ayasan in connection with the Site or to complete or confirm a transaction that you conduct with us.

As noted, your information collected by third-party service integrated with the Site such Facebook and Google Plus will be shared to such third party.

We may share your personal information in the event that the business of Ayasan in transferred to another entity by way of merger, financing, acquisition, sale of the company’s assets, or bankruptcy transaction, or otherwise.

We may also share your personal information to respond to legal requirements, enforce our Privacy Policy and our Terms of Service, respond to claims that a posting or other content violates others’ rights, or protect anyone’s rights, property, or safety. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Links to Other Sites

Ayasan Site may include links to third-party sites or other sites. You should be aware when you are using our Site, you may be directed to other sites that our Privacy Policy is no longer in effect. Your browsing and interaction on the linked sites is subject to those sites’ own rules and policies. We are not responsible for the policies or practices of those sites or any other sites that are linked from our Site.

Security of Information

Ayasan implements industry standard security measures to safeguard information concerning and submitted by you. Despite our efforts, you should be aware that no security measures perfect or impenetrable and no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

Our policy on children’s information

We do not knowingly collect personal information from anyone under the age of 18. The content of our Site and the products and services available are not intended for, ordirected to persons under 18. If you learn that your minor child has provided us with personal information without your consent, please contact us suppport@ayasan-service.com and we will take the appropriate steps to delete this information.

Changes to this Privacy Policy

We may changes this Privacy Policy from time to time. If we make any changes, we will post those changes on this page. 

Contacting Us

If you have any questions or concerns regarding this Privacy Policy, please contact us anytime at support@ayasan-service.com